Student Support & Services

Student Support & Services

MetFilm School Berlin wants you to have a fulfilling education experience, so the support we offer is aimed at helping you reach your potential. Whether it is practical, personal or academic support that you need, help is available from the moment you arrive and easily accessible.

Mental Health & Wellbeing


Our dedicated student Counselling Service offers a free and confidential service to any student who needs it – including individual counselling, group sessions and general wellbeing advice.

Sessions are delivered online, giving students flexibility about the timings when they can access the service. These 50 minute sessions offer a confidential, safe space for you to discuss and share whatever is going on in your life at the moment – a place for you to explore how you can improve some of the immediate challenges affecting your schoolwork or general wellbeing.

You can book a session or simply ask for some advice via


MetFilm School students can access Togetherall, our mental health and wellbeing portal. Togetherall is an anonymous community where members can reach out for support with their mental health. Access is available 24 hours a day, 365 days a year.You will be able to access trained professionals, self-assessments and resources and a wide range of self-guided courses to complete at your own pace. Your access to Togetherall becomes available during the Pre-Induction Programme, before you formally begin your studies at MetFilm School.



MetFilm School wants all students to have equal access to their course and the facilities. The Student Services team and its dedicated Disability & Wellbeing Adviser provide confidential, specialist advice to help address any physical, study or communication barriers students may find in the learning environment. Student Services work hand in hand with academic staff to support students with a wide range of disabilities including:

  • neurodiversity and specified learning differences (such as dyslexia, dyspraxia, ADHD)
  • mental health difficulties (such as depression, bipolar disorder)
  • long-term medical conditions (such as HIV, cancer, multiple sclerosis)
  • hidden disabilities (such as diabetes, asthma, epilepsy)
  • sensory impairments (such as visual impairment, hearing impairment)
  • mobility or physical impairments (such as paralysis, arthritis)

You can register with the team during enrolment or at any time during your studies. Alternatively, you can book an appointment with a member of the team to discuss your circumstances and support arrangements. We encourage students to disclose disability or support needs as early as possible, so the correct support can be set up to help you reach your full potential. If you have disclosed a disability or learning support need in your application, you will be asked for further information during the online enrolment process. If you need adjustments for the induction and pre-induction periods, please let your admissions manager know or contact the school via the email address below. Students can disclose or discuss a condition at any time during their study by contacting